Shipping information

📦 SHIPPING INFORMATION

Processing & Dispatch

• All orders are processed within 1–2 business days.

• During sales, launches or peak periods, dispatch may take a little longer.

• You will receive a tracking number via email once your order has been shipped.

Shipping Destinations & Rates

Australia (Domestic Orders)

• Standard Shipping: AUD $8.95 → Estimated delivery 3–5 business days (may extend to 5–8 days for remote areas).

• Express Shipping: AUD $11.95 → Estimated delivery 1–3 business days (2–4 days for remote areas).

• Free Standard Shipping on orders over AUD $100.

• Free Express Shipping on orders over AUD $150.

Pre-Orders

If your order contains a pre-order item, all items will be shipped together once the pre-order item becomes available.

Notes

• Delivery times are estimates provided by Australia Post and may vary depending on external factors such as weather or seasonal demand.

• TERRANERA is not responsible for delays caused by postal services, customs or other circumstances beyond our control.