Refund policy

Return & Refund Policy – TERRANERA

We want you to feel confident with every piece of TERRANERA jewelry.

  • Returns and exchanges are accepted within 10 days of delivery, provided items are unused, in perfect condition, and in their original packaging.

  • For hygienic reasons, earrings and sale items cannot be returned or exchanged.

  • Shipping costs for returns are the customer’s responsibility unless the item arrived with a manufacturing defect.

For full details, please see our Return & Exchange Policy. https://terranerajewelry.com/pages/return-exchange-policy