Refund policy
Return & Refund Policy – TERRANERA
We want you to feel confident with every piece of TERRANERA jewelry.
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Returns and exchanges are accepted within 10 days of delivery, provided items are unused, in perfect condition, and in their original packaging.
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For hygienic reasons, earrings and sale items cannot be returned or exchanged.
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Shipping costs for returns are the customer’s responsibility unless the item arrived with a manufacturing defect.
For full details, please see our Return & Exchange Policy. https://terranerajewelry.com/pages/return-exchange-policy