Shipping policy

Shipping Policy – TERRANERA

We currently ship orders within Australia.

• Processing time: Orders are prepared and dispatched within 1–3 business days.

• Delivery time: Standard delivery usually takes 3–7 business days, depending on your location.

• Tracking: Once shipped, you will receive an email with your tracking details.

• Delays: TERRANERA is not responsible for delivery delays caused by shipping carriers or circumstances beyond our control.

• Address accuracy: Please ensure your shipping details are correct at checkout, as we cannot replace orders sent to an incorrect address.